Nguyen Residence — Full Roof Replacement
Project Manager: Jake Morrison, Morrison Roofing
Active — Materials Ordered
Full roof replacement project for the Nguyen residence at 4821 Oakwood Dr. The old asphalt shingles are being replaced with architectural-grade shingles. Insurance claim was approved for storm damage. Materials have been ordered and installation is scheduled to begin April 10th, weather permitting. Estimated completion in 3-4 days.
Project Timeline
February 12, 2026
Initial inspection completed
February 28, 2026
Insurance claim submitted
March 15, 2026
Insurance claim approved
April 10, 2026
Installation begins Upcoming
April 14, 2026
Final walkthrough & inspection Upcoming
Questions you might want to ask
Shared Documents
Roof Inspection Report.pdf
Shared Feb 14, 2026
AI Explanation
Roof Inspection Report Summary
This is the detailed inspection report from February 12, 2026 documenting the condition of your roof following the storm damage. The report shows the extent of damage and provides the basis for the insurance claim.
Key findings:
- 60% of roof surface shows storm damage including missing shingles and granule loss.
- Damaged flashing around the chimney allows potential water intrusion.
- Three areas identified with water intrusion risk that require immediate attention.
- Inspector recommended full roof replacement over partial repair due to extent of damage and material degradation.
What this means for you: The inspection report provided the documentation needed to support your insurance claim. It justified the full replacement approach rather than a partial repair, which would be less cost-effective long-term.
This is an AI-generated explanation. Please confirm key details with your contractor.
Project Estimate & Scope.pdf
Shared Feb 20, 2026
AI Explanation
Project Estimate & Scope Overview
This document outlines the complete scope of work and financial breakdown for your roof replacement project.
Key details:
- Total project cost: $18,400 including materials, labor, debris removal, and warranty.
- Insurance covers: $15,200 after your $1,000 deductible.
- Your homeowner responsibility: $3,200 for the upgrade from standard 3-tab to architectural-grade shingles (higher quality, 30-year lifespan).
- Services included: Full roof removal, new plywood decking where needed, underlayment installation, architectural-grade shingle installation, flashing repairs, debris removal.
- Warranty: 10-year workmanship warranty from Morrison Roofing plus manufacturer's 30-year material warranty.
What this means for you: Your out-of-pocket cost is $3,200, with insurance covering the majority due to the approved claim. You're receiving a high-quality product with comprehensive warranties protecting your investment.
This is an AI-generated explanation. Please confirm key details with your contractor.
Insurance Approval Letter.pdf
Shared Mar 15, 2026
AI Explanation
Insurance Approval Letter
Your homeowner's insurance has officially approved the claim for storm damage to your roof. The approval letter confirms the insured amount and outlines what is covered under your policy.
Key details:
- Claim approved for storm damage roof replacement.
- Approved amount: $15,200 (after $1,000 deductible).
- Coverage includes: Structural repairs and standard shingle replacement.
- Processing time: Funds typically available within 10-15 business days of submission.
This is an AI-generated explanation. Please confirm key details with your contractor.
Messages with Jake Morrison, Morrison Roofing
JM
Jake Morrison Mar 20, 2:15 PM
Hi Lisa and Tom! Great news — the insurance approved your claim. Materials are being ordered now. We should have everything here by April 8th, giving us a couple days to prep before installation on the 10th.
LN
Lisa Nguyen Mar 21, 10:30 AM
Wonderful news! Quick question on the shingle color — you mentioned a few options. Can you send over samples so we can pick one we like?
JM
Jake Morrison Mar 21, 3:45 PM
Absolutely! I'll drop off color samples tomorrow afternoon. The architectural shingles come in about a dozen different colors — charcoal gray and weathered slate are super popular. Once you choose, I'll confirm availability with the supplier.
LN
Lisa Nguyen Mar 28, 9:00 AM
We're leaning toward the charcoal gray. What happens if it rains during the installation? Should we be concerned about the timeline?
JM
Jake Morrison Mar 28, 11:30 AM
Great choice on the charcoal gray — looks sharp on homes like yours. Rain shouldn't delay us much. We have tarping procedures if weather comes through, and any rain actually helps keep the dust down. If it's heavy rain, we'll pause for a day and resume when it clears. The forecast for April 10-14 is looking mostly clear right now.
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