What Zero Retention Means
Think of it like a phone call vs. a letter. When you use ChatGPT directly, it's like sending a letter — your words get stored, filed, potentially read, and used to improve future service. When you use YourAI, it's like a phone call through a secure line — the conversation happens, the answer is delivered, and the line goes dead. Nothing is recorded on the provider's side.
The Core Promise
All three of our AI providers (OpenAI, Anthropic, Google Gemini) operate under enterprise API agreements with explicit zero-retention clauses. Your prompts, documents, and responses are never stored, logged, or used for model training on their infrastructure.
How It Works Technically
1. Request Sent
Your prompt leaves YourAI's encrypted infrastructure via TLS 1.3 to the AI provider's API endpoint. The prompt is processed in volatile memory only.
2. Inference Runs
The AI model processes your request in real-time. No data is written to disk. No logs are created containing prompt content. No training pipelines see your data.
3. Response Returns
The response is sent back to YourAI's infrastructure and stored in YOUR organization's encrypted partition. The AI provider retains zero bytes.
Provider-Level Agreements
| Provider | Agreement Type | Retention | Training Opt-Out |
|---|---|---|---|
| OpenAI | Enterprise API (Zero Retention) | 0 days | ✓ Confirmed |
| Anthropic | Enterprise API | 0 days | ✓ Confirmed |
| Google Gemini | Cloud AI API | 0 days | ✓ Confirmed |
Web Search — Extra Precaution
For web search queries, YourAI enforces an additional layer: the prompt text itself never reaches the audit log. Only the fact that a search occurred is recorded (event type, timestamp, user, outcome). This ensures that even YourAI's own systems don't retain the content of web search prompts — because web searches may contain sensitive queries that shouldn't exist in any log, anywhere.